Visum Review

Visum review

Best RatingsRated #10 Best Online Estate Agent

Visum Review

Overall Rating:


Value For Money = 9.5

Customer Support = 9.0

Reputation = 8.0


  • Clear fee structure shown on their website
  • Solid Trustpilot score with a good number of reviews
  • Low cost prices that start from as little as £129


  • Potentially longer sales process
  • Reviews mostly for their lettings service
  • Despite being around a long time, they are still relatively unknown

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Visum review – Visum provides a legit solution for those looking to sell or let a property online.

The company offers competitive pricing and is one of the most well established online letting agents in the UK. 

At A Glance:

Visum can market your property across the popular online portals, making it easy to find a tenant or buyer. Once you upload your property details, it will go live, typically within 24 hours, and you can start receiving enquiries from prospective tenants or buyers. 

Here’s how they perform in key areas:

  • Potential to save compared to the high street agents
  • Average selling time of 24 days
  • Live support
  • Advertising on over 20 sites

This is impressive so far, but these snapshots may not reflect the complete picture, so we will look at things in a little more detail.

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How Much Does Visum Cost?

Visum has a very clear pricing structure, so you can explore the different packages online. There is even an online calculator; you can compare the percentage structure of other estate agencies with the Visum pricing structure.

Since most traditional estate agents work on a commission with a percentage of the sale price, this could mean that you have the potential to save thousands of pounds in fees. 

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The Visum fee structure includes:


At £49, the basic package includes advertising on Primelocation, Zoopla, and 20 other sites, renewable one month listing, and access to a powerful control panel. This is considered to be the core package, so the other packages build on this basic tier.


This is priced at £79 and adds ad performance data, Rightmove, free mortgage advice, and 24/7 enquiry handling. 


This is the highest tier at £499 and builds on the Plus package with For Sale board, Rightmove premium listing, 6 month listing, EPC, photos & floorplan. 

If you’re unsure about which package is best suited to your particular requirements, the Visum website allows you to compare the packages. It is also important to note that there is a one-off £80 fee payable with the first block of marketing. This is to cover the legally required due diligence process. 

In addition to the three packages, Visum offers some additional options for hosted viewings:

  • Single Viewing: £75
  • Block Viewing: £99
  • Open House: £99
  • Unlimited Viewings: £395
  • Buyer checking and qualifying to avoid time wasters

These additional services provide greater flexibility compared to many online estate agencies, as you have the option to have Visum handle viewings. This can be beneficial if you would struggle to find time to arrange viewings. 

All prices were correct at the time of conducting our Visum review.

Visum review

Landlord Fees:

If you’re looking to rent your property, the pricing structure is as follows:

  • Basic: £59. Again this is a core package, which includes tenancy paperwork, 24/7 enquiry handling, valuation check, and advertising on Zoopla, Primelocation, and 20 other sites.
  • Plus: £89. This adds Rightmove, ad performance data, and eviction paperwork.
  • Premium: £449. This adds 6 months marketing, Rightmove premium, To Let board, Floorplan, EPC, and photography. 

The additional fees include:

  • Rightmove Featured: £99
  • Rightmove Premium: £99
  • To Let Board: £75
  • Eviction Paperwork: £24
  • Photography: £159
  • EPC: £79
  • Floorplan: £79

How Selling With Visum Works

Visum aims to make it simple and straightforward to negotiate the sales process. This is a six step process, which begins with the valuation. You can either use the Visum tool to generate a valuation or choose your own figure.

You will then need to complete the online form to create your property listing and choose the extent of the services you require. 

Visum states that all accounts and advertisements require verification, so your details will be reviewed by the Visum team. This usually takes a matter of hours, and your advertisement will typically go live within 24 hours. You will then receive notifications of every enquiry, and you can use the Visum platform to manage potential buyers or tenants, adding notes if you wish. 

Finally, once you have found a buyer or tenant, Visum can assist you with credit checks, tenancy paperwork, and conveyancing. 

Visum Reviews From Customers:

Works really well every time as they post on all the main websites. The interface is a bit clunky but it’s worth persevering:)

Matt Robins via 5-star Trustpilot review

I have been using Visum for a couple years now for all our houses. I’ve used a few other company’s before I found Visum and in my opinion they are far the best and why I continue to use them. Their site is very easy to use and simple to upload photos. They are quick to respond with communication when necessary. Would not hesitate to recommend them.

Trudie via 5-star Trustpilot review

So, Is Visum Any Good?

Our Visum review has discovered this company offers a solid service that is supported with an excellent Trustpilot rating with 58 reviews. 

The pricing structure is transparent, and the company is quite straightforward about the fees and charges for its various services. Visum claims an average selling time of 24 days, which is far less than the national average.

This is a fast service, offering the convenience of an online agency with the results of an established bricks and mortar business. 

Negatives Of Visum:

Our Visum review has found they have an average selling time of 24 days, which while impressive compared to high street estate agencies, it is longer than some online agents.

Additionally, while the package pricing structure is clear, there are some services that require a bespoke quote. So, if you want Visum to handle every aspect of your property sale or lease, you will need to apply for a full quote and ensure that you compare this to other service providers to ensure it is competitive. 

It should also be noted that while they have many excellent reviews on sites like Trustpilot, many of these are for their lettings service. Therefore, they may not give a true reflection if your aim is to sell a property.

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A Short History Of Visum

Visum claims to be the world’s first online estate agent. The company was established in 2004 and has continued to evolve. Visum also claims that every other online agency has copied the Visum model to a lesser or greater degree, with or without knowing it. 

Today, Visum operates out of offices in Leicestershire and has a track record of helping over 30,000 customers. 

Visum Review – Summary:

Visum claims to be the original online estate agency, and its straightforward process does support this claim. The pricing structure is clear, and you can tailor your package to suit your specific requirements.

Homes are advertised on 20 plus sites, including Zoopla, Primelocation, and with some packages, Rightmove as a featured or premium listing. 

While Visum claims an average selling time of 24 days, there are no guarantees. However, the pricing structure is highly competitive and could save you thousands of pounds compared to a traditional high street estate agency.

Additionally, there is no contract, so you can use Visum and other agencies to expedite finding a buyer or tenant.

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  • Paul James

    Paul James, is a marketing expert with a passion for property. As well as being a property investor, Paul has also worked within the marketing departments of some of the UK’s leading estate agents. Paul is the founder of Property Road.

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