Emoov Review

eMoov Review

Emoov

9.4

Value for Money

9.5/10

Customer Support

9.1/10

Process

9.6/10

Pros

  • Low fixed fee up-front price from just £895, or choose to pay on completion from £1,995
  • Sale packages include a 'For Sale' board for extra visibility
  • Highly rated by customers with 5-star ratings on both TrustPilot and AllAgents

Cons

  • Occasional reports of unhelpful staff (few and far between)
  • 0% Finance option (if chosen) will leave a footprint on your credit rating which may affect ability to get a new mortgage

Emoov Review – Founded off the back of a successful ‘bricks and mortar’ estate agent in 2010, eMoov is backed by investor and former Dragons Den star James Caan. With a wealth of positive customer Emoov reviews and some low headline prices, it’s an online estate agent with plenty to offer.

At A Glance:

This is an online reputation with a strong reputation in the industry. They are also one of the most ethical as they don’t push their own conveyancing service on you like many other online agents out there.

Here’s how they perform in the most important areas:
  • Potential to save you thousands over high street agents
  • Puts you in control over how your property is sold
  • 99.1% of their customers recommend them
  • They’ve sold properties in 98% of postcodes in the UK
  • They’ve won multiple awards including Property Wire’s Best Online Agency 2018

That’s a pretty strong start to this Emoov review. Not many other agents can boast the kind of success that Emoov has had so far. But let’s look closer at their offering…

Priced From £895
Choose to pay up-front or on completion

Free Valuations
Local experts will value your home for free

Open 7 Days A Week
Support via telephone or email with fast response times

Is Emoov The Best Agent For You?

Take our short 5 question quiz to find out which online estate agent is right for you:

How Much Does Emoov Cost?

Emoov offer two basic pricing options. You can either choose to pay a fixed fee from £895 upfront, or from £1,995 on completion (no sale, no fee). Regardless of which option you choose, you’ll receive the following as standard:

  • Professional photography
  • Floorplans
  • Listings on Rightmove, Zoopla, and more
  • ‘For Sale’ board
  • Dedicated local expert
  • All viewers pre-qualified
  • Online viewing schedule
  • Offer negotiation service
  • Personal support through to completion
  • ‘HERO’ platform to manage everything
This is a pretty comprehensive package and, in particular, we are pleased to see things like a ‘For Sale’ sign included in the price. Some online agents charge extra for this yet it’s a really important part of the sales process, giving your property more visibility and creating a better first impression when people arrive to view your property.

The fact you can choose to only pay on completion is a major selling point and more closely reflects the way traditional estate agents work (albeit still with lower fees!). If you don’t like the risk that comes with paying up-front, then the ‘no sale, no fee’ option may appeal despite the significant increase in cost.

While they don’t issue coupon codes very often, Emoov do occasionally have special deals and offers on. You can check if there is a deal available on our Emoov voucher code page.

eMoov Review

Emoov Add-Ons:

When conducting our Emoov review, we found the following added extras were available:

  • Premium Listing Upgrade (£120)
  • Selling Accelerator Package (£275)
  • Sales Conveyancing – Freehold (£750)
  • Sales Conveyancing – Leasehold (£950)
  • Energy Performance Certificate (£70)
  • Unlimited Hosted Viewings (£360)

The above prices were all correct at the time of writing but we advise you check the Emoov website for the latest pricing and available add-ons.

Note that an Energy Performance Certificate (EPC) costs extra at Emoov which is a slight negative. However, EPC’s are valid for 10 years, so if you bought your home in the last decade, or you have had it on the market previously, you may not need to buy a new one. You can check if your property has a valid EPC at the EPC Register.

How Selling With Emoov Works:

Like many online estate agents, Emoov allow you to instruct them immediately if you already know the value of your property. However, unless you have had a recent independent valuation, we strongly recommend you take advantage of the free valuation service Emoov offer.

To instruct Emoov to sell your property, you’ll either need to pay an up-front fixed fee from £895 or agree to pay from £1,995 upon completion (some London postcodes cost extra). The choice is entirely yours but if you are serious about selling, there are obviously significant savings to be had by choosing to pay up-front.

Once instructed, a local property expert will visit your home to take photographs (you’ll get to choose which ones are used on your listing), produce a floor plan, and carry out an EPC (if required). Your property will then be advertised on all the major property sites including Rightmove, Zoopla, and Prime Location.

You use the Emoov website to accept or reject viewings, and once you receive an offer, the Emoov team will negotiate with your buyer to achieve the highest possible price. Once a sale is agreed, Emoov will work with you right through to the completion day to ensure everything stays on track and hassle-free!

Emoov Reviews From Customers:

We have had a great experience with Emoov. We had a steady stream of viewings which lead to offers being made within a month of the property going live.
Dee Durrant, on TrustPilot
We are currently progressing the purchase of our first home through Emoov, our contact Ross English has been nothing but a pleasure to deal with so far and has been on hand to answer any questions in a quick and professional manner for us. I’m looking forward to the completion of the purchase which couldn’t even be close to happening without Ross’s continued support in liaising with both ourselves and the seller.
Elliot Reed, on TrustPilot

So, Is Emoov Any Good?

Our Emoov review has found that Emoov claim to be the best rated online estate agent in the UK. It’s a pretty bold claim but one that isn’t without its foundation. In fact, they have achieved a 5-star customer rating on both TrustPilot and AllAgents, with several thousand reviews in total.

Independent property analysis from Hometrack also suggests that Emoov tend to set, and achieve, higher sale prices on average than their competitors. This means you are more likely to maximise the final sales price when you use Emoov.

The other stand-out positive is that Emoov have a fairly extensive history, with over 60 years experience in selling properties. They became one of the first estate agents to truly embrace the internet in 2010 and so you can use them with complete confidence that they will be around for years to come.

Plus, our Emoov review has discovered there is the option to only pay only on completion which completely takes away any risk of you losing money if your property fails to sell. We only wish more online agents would offer this!

Emoov TV Advert:

Find out how much you could save at Emoov

Negatives Of Emoov:

As with any company, the service you receive is often down to the individuals you deal with. Whilst, on the whole, the Emoov team are extremely knowledgeable and helpful, there are occasions where their normally high levels of service are not achieved. Thankfully, our Emoov review has found that these instances seem to be few and far between.

If you go with the £895 up-front price, you’ll also have the option of paying in full now or choosing a 0% finance option to pay the balance later. Be aware that this finance agreement is made with a 3rd party, Honeycomb Finance Ltd.

Choosing the finance will also leave a footprint on your credit rating. In most cases this won’t be an issue, but, if you are struggling to get approved for a mortgage on your onward purchase this could have an effect on your eligibility. If you can afford to, it’s usually best to avoid the finance option and choose to pay the entire amount up-front.

A Short History Of Emoov:

After publishing several articles about London property prices spiralling out of control, qualified property surveyor, Albert Quirk, opened his first estate agency in 1957. With a commitment to good customer service, Albert quickly grew the business and had opened 14 branches by the 1970’s.

By the 1980’s, Quirk & Partners had become a well-recognised name across London and Albert’s son, Russell, had begun working as a ‘junior’ in one of the local branches.

Unfortunately, in 1985, Albert Quirk passed away and his business was sold to new owners. However, his son Russell continued to work in the industry and eventually founded his own estate agency, Quirk Deakin, in 1999. After successfully growing the business into a dominant force across Essex, Russell sold his shares in the business and began planning for the digital revolution.

In 2010, Emoov was born with the promise of offering a fairer fee, a better service, and more control thanks to the evolution of technology. As a growing success story, it wasn’t long before Emoov attracted the interest of well-known investors including former Dragons Den star James Caan who invested in Emoov in December 2013.

Emoov Review – Summary:

Overall then, our Emoov review has found Emoov to be one of the best online estate agents in the UK at the moment. They have a strong history in property sales and simple, fair pricing from £895 up-front or from £1,995 on completion (no sale, no fee), both of which are significantly cheaper than you’ll get from any traditional ‘bricks and mortar’ estate agent.

The inclusion of a ‘For Sale’ board as standard in all packages is an often overlooked essential that will help maximise the visibility of your property and help to achieve a sale more quickly. Emoov advertise properties on all the big websites including Rightmove and Zoopla, and they have an excellent support team to help see your sale through to a successful conclusion.

As one of the most highly-rated online estate agents around with a 5-star rating on both TrustPilot and AllAgents, it’s easy to see why TV star and successful entrepreneur James Caan chose to invest in the company. You can choose Emoov too if you want an easy, fairly priced way to sell your property for the maximum possible price.

Click here to sell your property with Emoov

Compare Emoov To Other Online Estate Agents

You’ve seen what we think of Emoov, but how to they compare to some of the other leading online estate agents out there? Choose one of the brands below to compare them against Emoov, head-to-head:

Housesimple Online Estate Agent

Yopa Estate Agent

House Network Estate Agent

Tepilo Online Estate Agent

Purplebricks Estate Agent

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