Value For Money = 9.8
Customer Support = 9.5
Reputation = 8.9
- Offers good value for money packages
- Choose from a simple ‘Find a Tenant’ service or 3 levels of more complete management packages
- Plenty of additional services to choose from
- Not quite as well known as some online letting agents but that’s changing fast!
- No TrustPilot reviews but do use Review Centre instead
LettingaProperty.com Review – Founded back in 2008, this online letting agent covers England, Scotland and Wales and has a growing reputation for providing an efficient lettings service at a lower cost than typical high street agents.
At A Glance:
They may not be a household name but with over 72,000 registered tenants, and £11m+ rent under management, LettingaProperty.com aren’t as small as you may first think.
Here’s how they perform in the most important areas:
- Potential to save you money over high street agents
- Listings on Rightmove, Zoopla & PrimeLocation
- ‘Rent On Time’ package guarantees timely rental payments
- Excellent reviews on ReviewCentre
- They’ve won awards at the Landlord & Lettings Awards
That’s a fairly strong start to our LettingaProperty.com review then, but let’s look a little closer at the specifics of their offering:
Is LettingaProperty.com The Best Agent For You?
Take our short 5 question quiz to find out which online letting agent is right for you:
How Much Does LettingaProperty.com Cost?
LettingaProperty.com offer three main packages on their website. As standard, all packages come with:
- Rightmove & Zoopla Listings
- Comprehensive Tenant References
- Digital Tenancy Agreement
- Holding Deposit Service
- Ongoing Rent Management
- Legal & Eviction Cover
The cost of all of the above is £39 pm which is pretty reasonable. It’s also nice to see LettingaProperty.com including ongoing rent management given many online agents simply offer a tenant finding service and then leave you to it.
The most comrehensive package is the ‘Complete’ package which gives you complete rent protection, home emergency cover, complimentary tenancy renewals, and complimentary re-advertising.
The cost of this package is £99 per month.
Sandwiched between the ‘Basic’ and ‘Complete’ packages is the ‘Essential’ package at £59 per month. That builds on the basic package with essential rent protection, deposit dispute resolution, health & safety cover, and preoper legal disputes help. These are all included in the ‘Complete’ package too.
It should be noted that both packages include VAT. There’s also an additional £149 fee per listing if you need help finding a tenant. This can also be bought as a standalone product.
When conducting our LettingaProperty.com review, we found the company does also offer a full range of landlord services as additional services. These include:
- Landlord Inventory Service (From £109)
- To-Let Sign (£59)
- Property Photography (£99)
- Accompanied Viewings (£59)
- Portable Appliance Test (PAT Testing) (From £89)
- Electrical Installation Condition Report (From £159)
These are just a selection of the add-on services LettingaProperty.com offer but it does show that even though they are an online agent, they still offer the full range of core services.
That will be a relief if you have always used traditional letting agents previously and this is your first time considering an online option.
Keep in mind that the prices above are subject to change. Though we always try and keep the list up to date, we recommend you check the LettingaProperty.com services list for a full and accurate list of their current add-on pricing and availability.
How Letting With LettingaProperty.com Works:
Letting a property through an online agent is not significantly different to using a high street agent. Sure, there’s not as much face-to-face contact but, unlike traditional agents, you can pick and choose the services you need.
With LettingaProperty.com you simply create an online account and upload photographs of the property you want to rent out. If you don’t already have photographs there is a professional photography option you can add-on for an extra fee.
Usually, within 24 hours, your property will start appearing on the likes of Rightmove, Zoopla, and PrimeLocation. Whenever someone makes an enquiry about your property, it will be sent directly to you. This gives you far greater transparency and control than with most traditional agents.
You can then add on whatever other services you need such as tenancy agreements and allow LettingaProperty.com to collect your rent for you every month. That makes it an easy, hassle-free way to be a good landlord!
LettingaProperty.com Reviews From Customers:
Can’t recommend these enough. They are friendly, professional and empathetic. Kept myself and the new tenant always up to date and was happy to help throughout the process.Mark 16642 via ReviewCentre
I moved to LettingaProperty from a high street agency about 5 years ago, having checked them our first of course. They helped me throughout the ‘move’ process, which was quite stressful , ‘holding my hand’ (and for free!).Sueshan via ReviewCentre
So, Is LettingaProperty.com Any Good?
Our LettingaProperty.com review has found that this is a really solid online letting agent and there’s good reason why their reputation is growing amongst landlords.
They have a very flexible service that allows you to build the exact package you need. That means you don’t spend money on services you don’t need.
Plus, their reviews on independent review site, ReviewCentre are excellent with 99.8% recommendation rating from past and current customers.
The options to guarantee your rental payments and ensure you receive the exact amount you expect every month are great for new and existing landlords alike.
LettingaProperty.com TV Advert:
Negatives Of LettingaProperty.com:
On the whole there are very few negatives of LettingaProperty.com. That said, as with all businesses there are always some areas that could be improved.
The other thing is their lack of reviews on more popular review sites such as TrustPilot. This could be a conscious decision not to use such sites but it does make it harder to compare them to some of the bigger brands.
However, they do have over 580 5-star reviews on Review Centre and over 200 reviews on Google with an average rating of 4.8/5 (at the time of writing). These are pretty impressive ratings and make up for the lack of TrustPilot reviews.
The final potential negative is simply the fact they aren’t quite as well-known as some of the other online agents. This isn’t necessarily a bad thing, dealing with a small team can actually be more friendly and efficient, but it may put some people off.
A Short History Of LettingaProperty.com:
The founders of LettingaProperty.com are brothers Jonathan and Matthew Daines. Both were working as Directors (one in the lettings business, the other in the services industry) when they teamed up to start creating the brand in 2008.
By August 2009, the business was ready to start accepting their first customers and the website went live.
The reason for the slow launch? It allowed the team to develop the technology that forms the backbone of what LettingaProperty.com is – an efficient online letting agency.
In both 2012 and 2013, the company won awards for their website at separate events.
LettingaProperty.com is a member of the Property Ombudsman, The UK Association of Letting Agents, National Landlords Association and Safe Agent and boast that 73% of their private landlords have used their service more than once.
LettingaProperty.com Review – Summary:
Overall then, our LettingaProperty.com review has found that while this may not be the most well-known of the online letting agents, it still has plenty to offer.
The different packages cover all bases so that no matter what level of service you need, there’s something for you. It’s also refreshing that they offer a monthly rent collection service for a low fee, many online agents now simply provide a tenant finder then leave you on your own.
There are a good level of extra services on offer which help to make LettingaProperty.com a one-stop shop, plus, they have plenty of good reviews from other landlords.
That means that you’re unlikely to be disappointed if you choose LettingaProperty.com as your new letting agent.
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